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Money Metals Exchange Review

Money Metals Exchange Review

Welcome to our Money Metals Exchange Review

We guess, like most of our readers, you have come here to find an answer to one of these questions.

Is Money Metals Exchange Legit?

Can Money Metals Exchange be Trusted

Is Money Metals Exchange the Best Place for My Gold and Silver Investment Needs?

Should I open a Money Metals Exchange Gold IRA?

If you're having doubts, you should probably check out the TOP Gold Dealer of 2023 by clicking here first.

Please click on any of the buttons below to see the comprehensive guides and information from our top five recommended companies.

For those of you who are in a rush and just want our opinion, which is based on years of research in this sector, here are the answers to your key questions

  • Is Money Metals Exchange Legit?
    • In our opinion, Money Metals Exchange is a legitimate company,
  • Can Money Metals Exchange be Trusted
    • We believe they can be trusted
  • Is Money Metals Exchange the Best Place for My Gold and Silver Investment Needs?
  • Should I open a Money Metals Exchange Gold IRA?
    • We believe all of our top five recommendations provide better overall Gold IRA Packages than Money Metals Exchange

Please read the full article below for those who would like to understand a little more about the rationale for this recommendation.

Coin Grading Free Silver Offer

Money Metals Exchange

Introduction to Money Metals Exchange

Money Metals Exchange is a gold IRA company. Stefan Gleason founded the company in 2010, and the headquarters is currently in Eagle, Idaho. The company is reputable in the precious metals industry, especially within the USA. Their prices for gold metals are excellent. However, their silver pricing is a little above the average.

The company has a wide inventory and offers its customers a wide array of gold, silver, platinum, and palladium bars and coins. They also have plenty of bars and coins that are IRA-eligible in their catalog.

Money Metals Exchange has a rich 'Resources/News' section on its website. This section provides customers with educational materials. Some resources in this section include podcasts, the company's FAQs, charts for gold, and an education center.

Money Metals Exchange Management Team

From the company's website and what we were told when we interacted with the company's employees, the key members of their management team are listed below.

All the members of the management team have their profiles on LinkedIn. The company makes a gross revenue of over $4.5M, and they have 21 employees.

Money Metals Exchange Costs and Fees

Gold and Silver Price Listing

When it comes to Money Metals Exchange's precious metal prices, the company is an outstanding competitor. In July 2022, the company listed its 1-ounce gold bullion bars at $62 over the daily spot price. Based on our review standards, the deal is impressive because gold dealers in the US offer their gold bars at 5% or more over the daily spot price. Using the current market pricing, these dealers list the same gold bars for $85.

When it comes to silver, the case is slightly different for Money Metals Exchange. The company lists its 1-ounce silver bullion products at $5.50 over the daily spot price. They sell their silver bullion at this listing for 35% higher than the current market price. With this price, the company has more or fewer alignments with its competitors because most dealers in the US list the same silver bullion at 30% above the daily spot price.

Money Metals Storage Costs


Value of Your HoldingAnnual Storage Fee
IRA Set-up$50
Wire Transfer$30
$0 -$15,999$96

Money Metals Exchange Shipping Costs

The cost of shipping depends on the value of your orders. Every order has full insurance and will need a signature on the receipt upon delivery.

The table below shows the company's costs of shipping.

Order ValueShipping Cost
$150 - $499.99$9.97
Up to $149.99$6.97
free $10,000 in silver

Services and Products Offered by Money Metals Exchange?

Physical Precious Metals

Below is the list of the product categories offerings in their catalog.

  • Gold – Gold Canadian Maples, American Gold Eagle, European Gold Bullion, rounds, gold coins, and bars.
  • Silver – Ounces of SilverAmerican Eagles and other silver coins, bullion, rounds, and bars.
  • Platinum Products– Platinum American Eagles, Platinum Canadian Maple, Platinum Australian coins and bars.
  • Copper -Copper Morgan Heads, Copper Buffalo Rounds, Copper Peace Rounds, and 1-ounce copper bars and coins.
  • Palladium Products– Palladium Canadian Maples, Palladium American Eagles, and other Palladium coins and bars.
  • Rhodium - Both 1- and 5-ounce Rhodium bars are available.

Money Metals Gold IRA

Metals Available

  • Gold, silver, palladium, and platinum

IRA Custodian Used

  • New Direction Trust Company

Direct Storage Options and Partner Vaults

  • Money Metals Depository, Delaware Depository, Loomis International, CNT Depository, Dakota Depository, International Depository Services Group

Scaled or flat Fee

  • Flat Fee

Money Metal Exchange IRA Eligible Precious Metals

Below is a list of IRA-eligible precious metals in the company's product selection catalog.

  • American Silver Eagle
  • Gold Austrian Philharmonic
  • American Gold Buffalo
  • Gold Canadian Maple Leaf
  • American Gold Eagle
  • Gold Australian Kangaroo
  • Palladium American Eagle
  • Platinum Britannia
  • Platinum Australian Kangaroo.

Money Metals Exchange Payment Options

Customers choose their preferred payment methods depending on the worth of metals they want to buy and how fast they want them delivered.

You will be charged a 4% processing fee if you pay through PayPal or a credit card linked to your bank account, no matter how much you spend.

If you use the cryptocurrency payment method, you will pay extra charges of 1.5 to 2.5% depending on your spending.

Below is a table showing the payment methods of Money Metals Exchange.


Payment MethodMinimum Payment MethodMaximum Payment MethodsProcessing Time
Cryptocurrency$0$50,0001–2 calendar days
Credit or debit card$0$5751–2 calendar days
Money order$0$25,0007–10 calendar days
PayPal$0$5751–2 calendar days
ACH transfer$0$5757 -10 calendar days
Personal Check$0$25,0007–10 calendar days
Wire Transfer$3,000$50,0001–2 calendar days

Money Metals Exchange Shipping

The shipping information page on the company's website clearly states that orders whose payments have been cleared are shipped out within 1-2 business days. All you need to do is to follow the shipping instructions when finishing the checkout process. Generally, it takes between two to four business days of delivery for products to arrive at the clients' shipping or general locations. The company offers secure packaging for orders they ship with a protective insurance policy.

How Do Customer Review Sites Rate Money Metals Exchange?

BB Review and Customer Testimonials


Thirty-six complaints closed in the last three years.

Business Consumer Alllience Review


The rating was from a total of 7 United States Money Reserve review

Google review

No Reviews Were Found

No Reviews Were Found

Facebook Reviews

4.5 out of 5 Stars

172 Money Metals Exchange Reviews.

Trustpilot Reviews

2.3 out of 5 stars

From a total of 30 reviews, 6 (20%) were excellent, 3 (10%) were poor, and 21 (70%) were bad.

Money Metals Exchange Promotionsompany Name Promotions

When we contacted Money Metals Exchange to enquire about their promotional offers, the agent we spoke to told us that Money Metals Exchange has no offers at the moment. Suppose you want to invest in a gold IRA company that will offer you amazing promotions for your first order. In that case, we recommend Goldco. Opening a Gold IRA account and rolling over your 401k funds through Goldco qualifies you to GET FREE SILVER WORTH \$10,000. Click this GOLDCO link to see if you qualify.

free $10,000 in silver

U.S. Money Metals Exchange Pros And Cons

They offer a good range gold IRA products and services
U.S. Money Reserve is a BBB-accredited business
They offer secure storage options
They have a wide variety of storage options and payment systems
You can get prepackaged silver, gold, and multigram portfolios from the company if you are a beginner bullion investor.
You can directly access live and historical precious metals prices on the company's website.
You can get prepackaged silver, gold, and multigram portfolios from the company if you are a beginner bullion investor.
You can set custom price alerts for products on the company's website
They ensure they protect their client information by using cookies data to deliver and maintain Google Services Track Outages to protect against spam, fraud, and abuse.
Most of the products on their website are usually out of stock.
They charge extra transaction fees when you pay for products using your credit card, PayPal, and Cryptocurrencies
The company has maximum order limits for its various payment methods
You cannot reach the company outside of business hours.
The company's customer service representatives are not available on weekends
Some customers we interviewed complained about delays in shipping and longer delivery times
avoid scam gold ira companies

Our Recommended Alternatives To Money Metals Exchange

Basic Features

  • Award-winning recognition for account lifetime customer service Money magazine's "Best Overall" & Investopedia's "Most Transparent" in 2022.
  • They offer exceptional service.
  • Experienced precious metals experts to help you make the ideal choice of investments.
  • Only gold IRA firm with ZERO complaints at BBB, BCA since launching in 2012.
  • Thousands of 5-star ratings from customers.
  • Must-watch: Free web conference with an excellent focus on personalized content and non-personalized content for consumer education.
  • Endorsement by high-income customers, including corporate ambassador Joe Montana whose team found this company for him.

Get more information about Augusta Gold IRAs

Goldco best ira company review

Basic Features

  • 2nd Ranked precious metals dealer.
  • Top ratings from BCA, TrustPilot, and other third-party review sites and excellent customer reviews.
  • Biggest promotions in the industry.
  • Best buyback program and the best buyback prices.
  • No high-pressure sales tactics.
  • Competitive pricing.
  • Works with the most secure storage companies.
  • Dedicated expertise in precious metals.
  • Excellent customer service.

Get more information about Goldco IRAs  here.

Basic Features

  • Third-best precious metals company
  • Easy-to-open silver & palladium IRA accounts with very competitive rates.
  • Free storage, maintenance & insurance for up to 3 years.
  • Physical gold and silver delivered to your front door at no additional cost.
  • Hassle-free process to buy back your metals with no fees.
  • Does not share your information with any private or public entity.

Get more information about Hartford Gold here.

Birch gold reviews

Basic Features

  • Top ratings from national consumer agencies.
  • Opportunity to invest in palladium and platinum.
  • For investments above $50,000, no fee in the first year.
  • Exceptional customer service, support, and advice.

A strong market presence and a history of nearly 20 years

Get more information about Birch Gold here.

Basic Features

  • They have high ratings on more than one trusted customer rating site.
  • Their team of investment experts will give you detailed guidance to make the perfect choice for your gold investments.
  • They offer competitive prices.
  • They have a wide selection of gold and silver investments.
  • Their minimum initial investment is $2000.
  • They give their customers a free gold IRA guide.

They have their IRS-approved storage facility in Texas

Get more information about Noble Gold here.

Conclusion to our Money Metals Review

You are probably reading this review as you wish to grow your wealth long-term; this may be for your retirement or as a general savings regime. Using the vehicle of a gold IRA or, as it is more usually known, a gold IRA is a great way to help you achieve this aim.

When selecting your gold IRA and storage provider, you need to be very picky about the companies you invest your money through.

There are a lot of gold companies in the industry, and all of them try to outdo each other. One of the things these companies do is present clients with new services and amazing offers and perks to attract them. The company with the best initial offers might not be the best company for a long-term investment.

Bear Lake Gold put together this review to help you make the right decisions for your gold investments. In our expert opinion, Money Metals Exchange is a good precious metal company. Still, we have not rated them in our top thirty selections for IRA provision.

Their silver price variation, lack of 7 days customer support, intermittent shipping delays, and constant out-of-stock issues are reasons you should look elsewhere when buying gold or seeking to invest in a gold IRA.

In our expert opinion, Augusta Precious Metals, Goldco, American Hartford, Birch Gold Group and Noble Gold Investments are the best bullion dealers for most investors looking to either casually buy gold, silver, platinum, or palladium or looking to establish a gold IRA.

These companies have a track record of integrity and their services deliver optimum customer satisfaction to people living in the United States. Investing with one of our recommended top five Money Metals Exchange alternatives is the best gold investment choice you can make.

Frequently Asked Questions About Money Metals Exchange

Does Money Metals Exchange accept returns?

Yes, Money Metals Exchange accepts returns initiated within three days of delivery. To initiate a return or exchange, call customer service at 800-800-1865.Return the product in its original packaging and pay for shipping. Payments made with PayPal or credit card will cost a 5% stocking fee. In addition to shipping costs, you're also responsible for market losses. This means that if the price of your items is down from what you initially paid, Money Metals Exchange will refund you at the lower value

How does Money Metals Exchange keep my money safe??

All Money Metals Exchange orders are insured for their full value and come with tracking information. The site uses SSL-encryption certified by DigiCert to protect sensitive data during the checkout process.

There isn't a ton of feedback about Money Metals Exchange — but what's available is quite positive. As of October 2020, the BBB awards the company an A rating and it earns a 4.7- out of 5-star reputation based on the feedback of 78 customers. While the company doesn't have a Trustpilot page, it averages 4.7 out of 5 from 56 Facebook reviews.Customers speak highly of the company's courteous, professional support reps but complain of intermittent shipping delays.

Source: finder.com

Does Money Metals Exchange Disclose Customer Information to the Government?
Money Metals Exchange is highly protective of customer confidentiality and privacy. The company does not disclose customer information to any government officials, law enforcement agencies, or other third parties without a valid search warrant. It is also discrete about specific transactions made through its platform, ensuring that there are no identifying markers that distinguish one purchase from another. Money Metals Exchange understands that customers value their security and will only release pertinent information with substantial proof of certainty from an official source
Does Money Metals Exchange Offer a Gold IRA?
Money Metals Exchange is a provider of IRA-eligible precious metals, but does not offer IRA services itself. Instead, the company can connect clients with custodians that offer these services such as its recommended partner New Direction Trust Company. This company specializes in holding a variety of assets including real estate and private loans in addition to precious metals. Customers are able to choose from competitive pricing plans with fees starting at just $75 annually. Furthermore, Money Metals Exchange will be able to work with any other chosen IRA custodian should one prefer another option instead. If interested in this service, it is easy to get started by following the steps outlined on the Money Metals Exchange website. Through their partnership with custodians and the range of services they offer customers looking for a reliable way to invest in precious metals, Money Metals Exchange gives clients peace of mind when dealing with their investments.

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