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Bear Lake Gold has conducted this ICCoin review to give our expert views on this company, what it is, its products and services, its pros and cons, and costs and fees. This review will also carry information about its IRA offerings, precious metal coins, and bullion offers.
We employed our standard review methodology in conducting this review. As part of this review, we contacted customers who have worked with ICCoin, and some of the staff in the company.
It is so sad that the information we got from our interactions did not meet our standards for listing the company among our top precious metals and IRA companies.
One of the ways to prepare for generational wealth before retirement is by investing in a vehicle that will save your earnings from the ever-rising rates of inflation. These investments are usually less volatile and low-risk Investments. Over the years, studies have shown that investing in precious metals is one of the surest ways to hedge your money against inflation.
After reading this review, you should be able to decide whether to invest your money through ICCoin or choose any of our recommended top three precious metals and IRA companies.
Please click the buttons below to see the full guides and details from our recommended top three precious metals and IRA companies.
ICCoin is a precious metals company founded in 1975, and since then, it has been in active business. The company has a wide variety of coins in its collection that users can buy through mail orders or on their eCommerce profile.
ICCoin offers its customers quality products. If you look through its website, you will see different coins and their quality descriptions. They also guarantee their customers that their coins are authentic when customers buy.
ICCoin has sold coins to many customers across the continents of the world since it started doing business. The company's website is the oldest and largest when it comes to varieties of coin and collectibles worldwide. If you are a constant coin collector, you can attest that they have a wide selection of valuable rare, classic, modern, and international coins.
The company is located in Vermont, United States. However, they have customers from different parts of the world buying coins from them. Therefore, even if you are not based in the United States, you can always log on to their website and buy coins, as long as they specify on their website that they can deliver them to your country. Amazingly, they ship coins and collectibles for as low as $6.95 if you are located in the United States.
ICCoin do not offer gold IRA or precious metal IRA services. The company also does not give clients opportunities for income generation or investing as most precious metals companies in the industry do. The company is a good place for coin collectors to buy various coins.
You can only purchase coins from ICCoin through their official website. Although, before you purchase, you must open an account. One reason for opening an account before you Checkout is so that you can provide details of your shipping address. Another reason is that it is the only way to safely pay for collectibles and coins.
New customers can navigate the buying process of ICCoin with ease. If you are new, you can always reach out to their customer services if you face any difficulties with your purchase.
From our interactions with the company employees, we discovered that the company sells most of their product via two channels.
When we contacted some of their customers who bought through these methods, they said they did not have issues getting their products shipped to them. We believe that the ease customers experience when making purchases or arranging shipments is because the company has long-term well established logistical systems in place.
Most of these customers told us that they were able to get their products delivered to them by filling out their preferred location via the company’s official website.
To order and ship products successfully, here are the steps you will need to take:
Go to the company's official website, navigate to the coin menu and locate the coin(s) you want to buy.
Proceed to add your coins or collectibles to the cart.
You will see the cart icon on the upper right of your screen. Click it.
Navigate to the Checkout Now button and click it.
You will be redirected to the Open New Account page if you are a new customer. You can now log in with your registered details when you submit the needed information.
After logging into your account, you must select your preferred payment method. The various payment method options available are
The website has details of its customer care phone number for customers who might face some difficulties with this process.
The company sells a wide variety of coins to its customers. On its website, these coins are neatly arranged for customers to easily search for their preferred products. Here is a list containing the categories of coins offered by ICCoin.
The company’s bargain vault has a lot of unique products. We found after a series of random checks on different dates over the course of a couple of months, that many of the coins and collectibles in this category were often out of stock. The products in this vault are also heavily discounted and quite valuable.
The company has 12 categories of coins and collectibles neatly laid out on its website for easy customer navigation. The categories on their website are:
Some of the coins that are available under this category are:
The products under this category are not constant. You must keep checking the company's website regularly for sales of products in this category. There are generally five subcategories in this category. These categories, as offered by ICCoin, are:
The coins and collectibles in this category are the ones that are not listed in any categories above. The company offers discounts to customers based on the products they are buying. When we checked their website, some of the products had up to 25% off. When we asked why some of their desirable coins were in the bargain vaults, the company representative could not give us an answer.
If you place an order worth $499or more, you will get free shipping automatically. Customers' can choose their preferred shipping method to select how fast they received their order.
The company has three different shipping options, which are:
The cost of shipping is based on the type of shipping clients select. Shipping products to Canada and most international countries takes about four weeks after processing the order.
The company's customer service does not appear very impressive in our opinion. Some customers who worked with the company's customer care agents complained they were not responsive. We found that customer support is only open between 9 am to 5 pm from Mondays to Fridays. This work time can be inconvenient for customers who live in different time zones.
You should also know that the company does not grant walk-in appointments. If you have an urgent question or concern, you will have to fill out the form and wait until you get a response from their customer support, we tested this on three occasions and response times varied between 48 hours and 9 days.
ICCoin, as a precious metal company, stands out in the industry because of its Refund and Return Policy. The company has policies that guarantee customer satisfaction for every order people place through their website. Customers can return their products if they are not satisfied with the quality. However, the products must not have further alterations during the return process, and you must return them within the first 30 days of purchase. You can either request a refund or exchange.
You must return the items within ten days of purchase for a refund if they are special orders. If you bought a set of items in the special order, you must return all the items in the order, even if it is just one item you are unsatisfied with. Before you return an order, you must get an authorization number for return from the company. You will get the number via a call or email.
When returning a product, you must include a letter stating your reason for wanting an exchange or a refund. Make sure you include your phone number, full name, and contact address in the letter. When returning the products, you must package the coins properly to avoid them getting damaged.
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ICCoinm is a BBB Accredited Business.
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Goldco is an industry-known precious metal and gold IRA investment company. Some of the features that distinguish them are
Plenty of positive customer reviews and ratings on review sites.
Augusta Precious Metal is a renowned precious metal and gold IRA company. Here are the features of the company that makes it stand out.
They offer IRA services.
American Hartford is another precious metal and gold IRA company on our recommended top three list.
They offer quality precious metals and can buy back services if you choose to liquidate after buying.
Bear Lake Gold has put this ICCoin review together to help you decide if this is the best company to purchase coins and precious metals from.
From our findings, we can say that ICCoin seems to be a legitimate company, not a scam company.
As the name suggests, they are predominantly a coin dealer and not a precious metals bullion dealer. ICCoins do not offer Gold IRA services or other precious metal IRA Services.
If you want to invest in a gold IRA, we recommend you look at the likes of Augusta Precious Metals or Goldco, our top highest ranked companies for providingAugusta Precious Metals or Goldco who are our top highest-ranked companies for provision of Gold IRAs.
We must therefore evaluate them purely as a coin dealer.
We found ICCoins customer services needing improvement, we found both the length of time they took to respond to our queries and the level and quality of their replies to be wholly inadequate.
Therefore, the best companies for investing money for retirement are our top three recommended gold IRA and precious metals companies.
American Hartford, Goldco, and Augusta Precious metals offer IRA services, have excellent customer support, and keep their customers informed through their rich educational resources. If you live in the United States, investing in these companies will keep you satisfied, and you will have peace of mind.
