Disclosure: This article contains references to products from our partners. We may receive compensation if you apply or shop through links in our content. This compensation is how we fund our in-depth research. (read more)

Gold Avenue Review

Bear Lake Gold has created this Gold Avenue review to aid you in deciding if the company is the best gold dealer for your precious metal investment needs.

We use a strict review method for all the gold and precious metal companies we review. To get complete details about our rigorous review methodology, click this link.

This Gold Avenue review will cover various aspects, like the company's products and services, product costs, and customer services. Also, this review will carry precise details about what makes them unique and their pros and cons.

After going through these details, you should be able to decide whether you will buy precious metals from them or invest in precious metals through one of our recommended top five precious metal companies.

To be transparent and save time, Gold Avenue is not among our top thirty recommended gold IRA or precious metals companies.

Below you will find the five companies we rated as our top five gold and precious metal dealers, particularly when purchasing or rolling funds into a Gold or Silver IRA.

Coin Grading Free Silver Offer


The proverb, "A stitch in time saves nine," is often true, but when it comes to making investment decisions starting as early as you can is essential. If you start early and invest correctly, you will not have to suffer the consequences of your delays and procrastination later. One sure way to wealth is through investments, and the earlier you start investing, the better your chances of being rich in retirement.

Starting your saving and investment strategy for your retirement allows your wealth to grow exponentially over time, and starting as soon as possible is vital for achieving success.

Furthermore, identifying the best things to invest in is always essential. You could invest entirely in the stock market, but what if the stock market crashes or inflation soars? You could invest in cryptocurrencies; these have seen vast peaks and equally large losses. However, if you are saving for retirement, you want a stable, less volatile investment vehicle that will likely outperform inflation.

Investing in precious metals has historically been a very stable long-term investment and has outperformed inflation over longer periods.

By investing in precious metals through a precious metals IRA or Gold IRA, you gain the benefits of precious metals investment with the tax-efficient aspects of an IRA Account.

As part of our evaluations, we look not only at Gold Avenues coin and bullion offerings but also if they offer a gold IRA and how good it is.

Gold IRA Avenue 

Introduction to Gold Avenue

Gold Avenue is an online retailer for MKS PAMP GROUP. MKS PAMP GROUP, Gold Avenue's parent company, is a leading brand in the precious metals industry and is a member of the London Bullion Market Association (LBMA). Their online retail outlet (Gold Avenue) is famous for providing solutions related to various precious metals. At the company's core is a team of experts. Gold Avenue has over 700 employees globally, with 15 offices scattered across 11 countries.

The parent company, MKS PAMP GROUP, has been around for at least 60 years and always tries various innovative approaches. All these innovations are targeted at service improvement.

When we spoke to a Gold Avenue representative, we were told that their mission was to provide an easy and secure method of accessing the most iconic product ever cherished by humankind, GOLD.

Therefore, the company offers fewer services than its competitors (including our top five recommended gold bullion, coin, and Gold IRA providers).

This limited set of products is one reason this company does not feature in our top thirty list of providers.

Gold Avenue Management Team

What Does Gold Avenue Sell?

Gold Avenue sells a variety of gold, silver, platinum, and palladium coins and bars. They also sell minted bars, cast bars, and legal tenders.

Gold Avenue Costs and Fees

Gold Avenue offers competitive pricing in the industry. The company sells its gold products at a slightly higher price than the spot gold market price. This extra price over the gold market price is the premium the company charges its customers for its services.

The company’s costs and fees for storing physical gold are very affordable. For example, for precious metals worth $10,000, you will be given free storage. If the value of your physical precious metals is at least $100,000, you will enjoy three months of free storage to start and then be charged $8 per month for storage on an ongoing basis.

When the value of the precious metals you hold exceeds $100,000, you will pay 0.5% of your entire asset value as the storage cost per year. All the prices come with insurance, and you will not need to pay any other ongoing commitment.

Gold Avenue Promotions and Offers

When writing this review, Gold Avenue told us they had no special promotional offers.

If you are looking at promotional offers, our number two recommended gold IRA provider has a great offer where they will give you $10,000 of free silver if you qualify. To find out if you could QUALIFY FOR $10,000 IN FREE SILVER, PLEASE CLICK THE BANNER BELOW.

free $10,000 in silver

Services & Products Offered By Gold Avenue

Gold Avenue allows its investors to purchase precious metals in the following categories from their online accounts after funding.

Gold Coins

  • Canadian Maple Leaf Gold Coins
  • Austrian Philharmonic Gold Coins
  • American Eagle Gold Coins
  • American Buffalo Gold Coins
  • South African Krugerrand Gold Coins
  • Fine Gold 900.0 – 40 France Napoleon Tete Lauree Empire 1812 Coin
  • Fine Gold 900.0 – 20 Swiss Francs Helvetia Vreneli Coin (mixed years)

Gold Bars

  • PAMP Suisse 1 oz Gold Bars
  • PAMP Suisse 50-gram Gold Bars
  • PAMP Suisse 100-gram Gold Bars
  • PAMP Suisse 1 kilo Gold Bars

Silver Coins

  • Canadian Maple Leaf Silver Coins
  • American Eagle Silver Coins
  • Austrian Philharmonic Silver Coins
  • South African Krugerrand Silver Coins
  • British Britannia Silver Coins

Silver Bars

  • PAMP Suisse 100-gram Silver Bars
  • PAMP Suisse 1 oz Silver Bars
  • PAMP Suisse 1 kilo Silver Bars

Platinum Coins

  • American Eagle Platinum Coins
  • Canadian Maple Leaf Platinum Coins
  • Austrian Philharmonic Platinum Coins
  • British Britannia Platinum Coins

Platinum Bars

  • PAMP Suisse 1 oz Platinum Bars
  • PAMP Suisse 1 gram Platinum Bars
  • PAMP Suisse 5-gram Platinum Bars

Palladium Coins

  • Canadian Maple Leaf Palladium Coins

Palladium Bars

  • PAMP Suisse 1 gram Palladium Bars
  • PAMP Suisse 10-gram Palladium Bars
  • PAMP Suisse 1 oz Palladium Bars

Gold Avenue Storage Solutions

Gold Avenue will give you free storage in secure vaults without charging any commission when you buy precious metals from their website (up to 10kgs). The company has precious metal storage facilities in the PAPM Refinery in Switzerland.

For investors who do not want to store precious metals anywhere in the United States, the Gold Avenue storage solution could be their best option. However, you may not be able to use their vault if you have a gold IRA. The lack of U.S. storage could be an issue if you are looking to invest in a Gold IRA, as people who own gold IRAs are mandated to store their precious metals in a safe depository that meets the standards within the U.S.

If you own a gold IRA or want to open one, our recommended top five precious metal companies are your best options for secure storage solutions within the United States. It is, however, possible to have your precious metals purchased through this company transported to separate vaults, including vaults within the USA.

Clients can always redeem their precious metals from Gold Avenue whenever they want with just a click and a $0 commission fee. Alternatively, clients can also request the delivery of their precious metals physically. The company gives every client requesting a physical delivery a set of numbers for their ingots.

To prove that you are the rightful owner of the products in their storage vaults, you must download a certificate for storage from your Gold Avenue account on the Gold Avenue's website.

Gold Avenue inspect its storage vaults daily to ensure that customers’ products in their care are secure.

Gold Avenue Buyback Program

You can resell your metals to Gold Avenue without paying any commission. The company charges $0 commission on precious metals resale. In addition, the company buys the metals from its customers at the current market price (spot price). After reselling to the company, it will send the money to your bank account via wire transfer.

Gold Avenue Payment Methods

Gold Avenue accepts various payment currencies.

  • USD
  • GBP
  • EUR
  • CHF

Customers can also pay for their products on Gold Avenue via the following payment methods.

  • Wire Transfer
  • Credit and Debit Card
  • DGLD

Wire Transfer

Gold Avenue does not charge bank wire transfer fees. Customers paying for products worth between $113 (CHF100) and $133,000 (CHF 100,000) can pay via wire transfer. You must pay your invoice immediately after placing your orders using this payment method.


This payment method is the company’s instant withdrawal and payment solution. GOLD AVENUE pay is a secure and fast payment solution, and customers can top up their accounts using wire transfers before they place their orders.

When you send money to your GOLD AVENUE pay using wire transfers, your account will be credited between 1-3 working days.

Debit or Credit Card

Customers can purchase precious metals from Gold Avenue using debit or credit cards that supports 3D Secure. You can contact your card issuer to confirm whether your card supports 3D Secure. This payment method is more instant and faster than bank transfers. However, you will pay a 3% surcharge for orders made and paid for through Credit Card because it is a priority payment.


A DGLD is a token. This token is a digital ownership proof of allocated physical gold held in a Swiss vault and secured with the blockchain (bitcoin). The nature of this token makes it the most independent way to hold gold digitally. You will pay a transaction fee of 0.0005 DGLD when you pay with the token.


Gold Avenue works with trusted shipping firms to transport customers’ products to them anywhere they are on the globe. The company has a list of countries it ships to on the shipping tab of its website.

Below are the shipping companies that Gold Avenue works with.

  • UPS

Gold Avenue packages customers’ orders discretely and ships them to their specified locations. The shipping fees that Gold Avenue charges customers range between $9 to $100 depending on the shipping location. However, the insurance fee is a constant 0.5% of the order value. Hence, customers must pay for their shipping and insurance before they get their products delivered to them. The delivery duration for all customers’ orders is 4 to 15 days.

The shipping fees that Avenue Gold charge its customers cover handling, shipping, hand delivery option, and insurance. The company will require your signature when you receive your products before handing them to you. You can contact the company via email at [email protected] or phone at +41(0)225189211 if you have yet to find your country on the list for delivery.

Every parcel has a tracking number allowing the owner to track it online to the customer’s address.

Gold Avenue speeds up E.U. delivery VAT (Value Added Tax). It makes E.U. deliveries quicker and straightforward by calculating customers’ taxes and allowing them to pay for the taxes when they check out.

How Do Customer Review Sites Rate Gold Avenue?

BB Review and Customer Testimonials

No Reviews Were Found

No Reviews Were Found

Business Consumer Alllience Review

No Reviews Were Found

No Reviews Were Found

Google review

No Reviews Were Found

No Reviews Were Found

Facebook Reviews

4.5 out of 5 Star

This rating was from the opinion of 22 people. In our opinion this is not a big enough sample to provide statistical significance.

Trustpilot Reviews

4.7 out of 5 Star

gold avenue reviews on trust pilor

Gold Avenue Pros And Cons

Although they have a smaller range of products than some dealers the products they offer are of the highest standard
Staff seem to demonstrate a high level of expertise 
They offer international shipping and secure storage services to customers who want their gold and other precious metals delivered outside the United States
They have storage facilities outside the U.S.
When purchasing precious metals from them you get certificates of ownership.
They do not sell a wide variety of products compared to other precious metal companies.
The  lack of reviews on BBB and BCA concerned us, perhaps this company is more focused on non-US markets.
Gold Avenue does not offer Gold IRAs or other precious metal IRAs, again perhaps a sign they are not focused on the US-market
On our test calls, we either got an expert or if our questions could not be answered on the spot no one got back to us.

Conclusion of Our Gold Avenue Reviews

Bear Lake Gold conducted rigorous research on Gold Avenue using our standard research methodology. From both online and offline sources and our interaction with this company's employees, we believe they are not a scam company. However, we could not rate them as one of our top 30 precious metals dealers for the following reasons.

  • They do not have a single review on BCA and BBB.
  • They focus on markets outside the United States.
  • You will pay extra fees when you are buying products from them.
  • Their customer service is not the best in the industry.
  • They offer very limited precious metals product selections.

Although we believe this company is legitimate, we would not recommend it for purchasing precious metals products in the USA.

We would always recommend you invest in precious metals through a dealer with thousands of reviews from BCA and BBB, who focus on the United States market, offers no transaction fees, has a wide variety of product selections, and has the best customer service in the industry. This is why we believe there are better alternatives than Gold Avenue, particularly for precious metal IRA seekers.

Hence, we recommend buying precious metals investments from any of our top five ranked gold IRA companies.

While we may not be 100% certain about Gold Avenue, we are sure about our top five recommendations because they have passed all our rigorous checks. Moreover, they have a track record of integrity and customer satisfaction.

Click the relevant links below to request their free reviews and learn more about the company.

Our Recommended Alternatives To Gold Avenue 

Our #1 Precious Metals & Gold IRA Company - Best Overall

augusta Precious Metals


  • Highly recommended precious metals dealer.
  • Award-winning recognition for account lifetime customer service Money magazine's "Best Overall" & Investopedia's "Most Transparent" in 2022.
  • They offer exceptional service.
  • Experienced professionals to help you make the ideal choice of investments.
  • Only gold IRA firm with ZERO complaints at BBB, BCA since launching in 2012.
  • Thousands of 5-star ratings from customers.
  • Must-watch: Free web conference with an excellent focus on consumer education.
  • Endorsement by high-income customers, including corporate ambassador Joe Montana whose team founded this company for him.

Read the full Augusta review here.

Our #2 Recommendation - Best For Promotions

Goldco best ira company review

Read the full Goldco review here.


  • 2nd Ranked Gold IRA dealer.
  • Top ratings from BCA, TrustPilot, and other third-party review sites and excellent customer reviews.
  • Biggest promotions in the industry.
  • Best buyback program.
  • No high-pressure sales tactics.
  • Competitive pricing.
  • Works with the most secure storage companies.
  • Dedicated expertise in precious metals.
  • Excellent customer service.

Our #3 Gold & Silver Company -Great Prices and Great Customer Service

Hartford American

Read the full Hartford review here.


  • Easy-to-open silver & palladium IRA accounts with very competitive rates.
  • Free storage, maintenance & insurance for up to 3 years.
  • Physical gold and silver will be delivered to your front door at no additional cost.
  • The hassle-free process to buy back your metals with no fees.

Does not share your information with any private or public

Our #3 Gold & Silver Company -Great Prices and Great Customer Service

Birch gold reviews

Read the full Birch Gold review here.


  • Top ratings from national consumer agencies.
  • Opportunity to invest in palladium and platinum.
  • For investments above $50,000, no fee in the first year.
  • Exceptional customer service, support, and advice.
  • A strong market presence and a history of nearly 20 years.

Our #3 Gold & Silver Company -Great Prices and Great Customer Service

Read the full Noble Gold review here.


  • They have high ratings on more than one trusted customer rating site.
  • Their team of investment experts will give you detailed guidance to make the perfect choice for your gold investments.
  • They offer competitive prices.
  • They have a wide selection of gold and silver investments.
  • Their minimum initial investment is $2000.
  • They give their customers a free gold IRA guide.
  • They have their IRS-approved storage facility in Texas.

Frequently Asked Questions About Gold Avenue

Can I Open a Gold IRA Through Gold Avenue?

No! Gold Avenue does not offer gold or other precious metals IRAs. We can primarily trace their lack of IRA offerings to their lack of focus on the U.S. market. INstead we would recomend any of our top five best Gold IRa Brookers, these are Augusta Precious Metals, Goldco, Hartford American Gold, Birch Gold or Noble Gold.

Is Gold Avenue a Scam Company?

NO! Gold Avenue is not a scam company. The company is a legitimate precious metals dealer that has been doing business since 2018. For customer looking for a US based company to rollover or provide a Gold iRA we would recomend Augusta Precious Metals

What is GOLD AVENUE Pay?
GOLD AVENUE Pay is the company’s instant solution for payment and withdrawals. This payment solution is a secure and free way to manage your funds on the GOLD AVENUE exchange and trading platform. When placing an order through the Gold Avenue website, you will need to top up your account using a bank wire transfer if the money is insufficient to pay for your products.
When you sell your products in Gold Avenue storage, the company will send the money to your GOLD AVENUE Pay. You can either use the money in your account to reorder products or send it to your bank account directly.
Customers whose funds in their GOLD AVENUE pay did not cover their orders can pay for the remainder using their saved credit or debit cards during the checkout process.

Do I Need to Pay Extra Fees When Ordering from Gold Avenue?
Yes! You will need to pay additional fees when ordering from the company. Although they list the prices of their precious metal products on their websites, the company does not include other applicable fees like shipping, handling, insurance costs, and taxes to the prices. Customers will have to pay these fees separately after ordering when checking out.

Get In Touch

This field is for validation purposes and should be left unchanged.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram